Having little ones makes it difficult when you need to conduct some sort of business over the phone. This morning, my PC took a dive. Of course anytime something like this happens is when one of the kids decides that they need something, and they need it now.
It doesn't matter if Todd, my husband is around. I think they time it out. Oh, Mommy is busy, so I should make sure that she is still aware of my existence and demand her undivided attention right now!
Having to spend nearly an hour on a tech support call does not help. Especially when the end result is that they cannot help you fix it over the phone. Nope- mail it in (yes the PC tower) and thank you for being patient. At least it is all for free since the part that is malfunctioning is under warranty. It just means dragging the kids out to FedEx it and then waiting 2 to 3 weeks to get it back.
Of course, once the phone call was finished, so were the kids. No more urgent issues that they needed resolved.
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